Terms and conditions of sale
1.
Trading name:
Alpha Furniture is the trading name of Alpha Furnishing Limited
2.
Acceptance of orders:
Any of the following:
Post – send the signed quote to our main office;
Orders placed online via the website.
Email – [email protected]
3.
Acknowledgement:
Orders will be acknowledged and confirmed in writing.
Please check the accuracy of all details.
4.
Orders:
Alpha Furniture reserves the right to refuse any order.
The company should be notified if a new order is to match an existing one.
5.
Cancellation:
Goods cannot be exchanged or cancelled once manufacture has commenced.
Goods ordered incorrectly will incur a cancellation charge.
6.
Payment terms:
14 days after delivery for existing customers, unless otherwise agreed in writing from Alpha Furniture
Payment terms: 25% deposit with order. Balance 5 days after delivery for existing customers, unless otherwise agreed.
in writing from Alpha Furniture.
Occasionally full payment may be required up front, including for orders below £500+VAT and all online orders.
The company reserves the right to add 2.5% per month for late payment.
The goods will remain the property of Alpha Furniture until full payment is received.
7.
VAT:
All prices in the catalogue are subject to VAT at the current rate.
VAT Registration Number: 669 3677 73
8.
Delivery:
Every effort will be made to include delivery with the prices though certain areas may be affected.
Our order acknowledgement usually includes a week commencing date.
Our office will confirm day of arrival.
Alpha Furniture will endeavour to achieve the promised date. The delivery date will not form the basis of the contract.
Delivery is to the vehicle tailgate unless otherwise agreed and assistance should be provided.
Any delay in delivery with less than two weeks notice from the customer may incur storage charges on a week-by-week basis.
9.
Specification:
All dimensions are approximate. Alpha Furniture reserves the right to alter specifications and
prices without prior notification. While we are making every effort to keep prices up to date, the ongoing global volatility of
raw material costs and availability mean that we cannot guarantee the supply of some products at the prices shown.
Please contact the office for any clarification.
10.
Damaged goods:
The company should be notified immediately and the details confirmed in writing within 5 working days.
Wherever possible photographs should be sent indicating the area of concern.
11.
Guarantee:
Our usual guarantee assumes normal use.
12.
These conditions take precedence over all other terms and conditions.
